Spa Policies

Cancellation Policy

As a courtesy to our team members, we ask that you make all appointment changes and cancellations at least 24 hours prior to your appointment. A reminder email or text message will be sent to you 48 hours before your appointment. Please note that you will be charged $25.00 if you cancel in less than 24 hours or do not show up for appointment. For Eye Lash Extensions, Laser Hair Removal, Microneedling or Microblading you will be charged 50% of the service . If you will be 15 minutes late or more your appointment will be cancelled.


Product returns are accepted within 14 days of purchase for exchange or account credit**. Please contact us immediately if you experience an adverse reaction. Your esthetician will work with you to determine an alternative solution.

**No refunds on Conception XR, Ovavite or Ovasitol. No refunds on bottles of supplements/vitamins if opened. If bottle is unopened and within 14 business day of purchase refund may be given. If refund is needed due to allergic reactions please bring in doctors note and refund may be given.

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